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Payments Analyst

twin Full-Time  Ta' Xbiex, Malta 15 Jan 2018

Job Description

Are you an analytical thinker? Are such skills as precision and accuracy your second nature? Do you like to investigate things and look for patterns? If so, we have an excellent offer for you – come and join the team of Twinners! We have an exciting work environment with a community of professionals where you can be yourself and advance your career and skills.

What will you do?

  • Process and monitor of all customer withdrawals according to company procedures using multiple payment systems and providers
  • Review player account and financial activity and all transactions to minimize the financial risk and fraud cases
  • Analyze and process payments according to set procedures and in a timely manner
  • Investigate and report suspicious customer account activity
  • Perform mandatory check on customers as per regulations and request KYC documents as needed
  • Assist customer support in handling and customer queries relating to payments
  • Follow-up on any customer or payment related queries proactively
  • Work closely with all payment providers and authorities
  • Be a team member and grow with the company

Your qualifications

  • 1+ years of previous experience from in iGaming industry in payments/fraud or related position
  • Knowledge of online payment systems, regulations and understanding of KYC and AML
  • Excellent communication skills in English (spoken and written)

Your personality

  • Proactive, outgoing self-starter with strong analytical and problem-solving skills
  • Efficient and organized results-driven individual
  • Able to handle stress and thrive in a fast-paced multinational environment

Our offer

  • Exciting opportunity to be part of and impact upon the creation of a new and innovative brand on the market
  • Schedule of 6 work days and 3 days off & shift time from 7 PM to 3 AM, with possibility to work part of the shift from home
  • Attractive remuneration package including health insurance and gym membership
  • International flexible work environment with engaged, driven & professional team
  • Great & modern office space in Ta’Xbiex just 5 minutes away from the Mediterranean Sea

If the position has caught your attention and you wish to apply, please upload your resume and cover letter as soon as possible. If you want to know more about the position, please feel free to contact us anytime at

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