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Norwegian Speaking Customer Care Agent / Market Assistant

Twin Full-Time  Ta' Xbiex, Malta 4 Jan 2018

Job Description

Snakker du Norsk? Do you have an experience in Customer Support? Are you a creative go-getter who likes to think outside of the box and enjoys working in a fast-paced and fun work environment?

If so, we have an excellent offer for you – come and join the team of Twinners! We have an exciting work environment with a community of professionals where you can be yourself and advance your career and skills. 

What will you do?

  • Assist our customers and answer their questions via email and live chat, with the occasional phone call
  • Use a variety of tools and systems in order to resolve customer issues
  • Work with your team to achieve our common goals and keep our customers happy
  • Perform verification checks and in some cases process payments
  • Provide translations and create content aimed at our Norwegian audience
  • Assist our Marketing Team in setting up and executing our activities on the Norwegian market

Your qualifications

  • Previous experience from a customer-facing or marketing position
  • Experience from the iGaming industry is considered an asset
  • Excellent communication skills in Norwegian and a very good command of professional English
  • Knowledge of the Norwegian consumer market is an advantage

Your personality

  • Creative with innovative ideas
  • Highly motivated team player
  • Problem solver
  • Able to handle stress and thrive in a fast-paced multinational environment

Our offer

  • Exciting opportunity to be part of and have impact upon the creation of a new and innovative brand on the market
  • Attractive remuneration package including health insurance and gym membership
  • International flexible work environment with engaged, driven & professional team
  • Great & modern office space in Ta’Xbiex just 5 minutes away from the Mediterranean Sea


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