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Customer Care Agent (Turkish Speaking)

TWIN Full-Time  Ta' Xbiex, Malta 2 Feb 2018

Job Description

Who are we?

We are a team of industry professionals with extensive experience in the online gambling. Oddsring.com is successfully operating in the market for more than 6 years and as we are developing and growing we are looking for new teammates to make us even stronger!

This time we are seeking a highly motivated, enthusiastic and customer-focused person to power our multinational and engaged customer care team. We have great work environment with a community of professionals where you can be yourself and advance your career and skills.

We will entrust you to

  • Provide frontline support for Oddsring.com customers
  • Deliver best-in-class customer service over the email and live chat
  • Maintain high standard of customer service and customer satisfaction
  • Assist the country manager in various marketing-related tasks
  • Be a team player, and grow with the company

Your skills and experience

  • EU citizenship or work permit
  • Native Language Level of Turkish language and good command of English
  • Excellent written and interpersonal communication skills, able to deliver information to our clients in an empathetic and concise manner
  • Previous experience in the online gambling field and in customer service field would be beneficial
  • Good computer literacy skills, especially in web-based applications
  • Customer service focused and results oriented personality
  • Self-motivation, proactivity and ability to learn quickly and work unsupervised

We offer

  • Attractive remuneration package and performance based bonuses
  • Work hours are flexible and will depend on the shift schedule agreed
  • Gym membership
  • Health insurance after probationary period
  • Friendly, positive, professional and awesome team, informal environment with no bureaucracy
  • Great office in the heart of Ta’Xbiex on the sunny island of Malta with great coffee and snacks
  • Fun with PS4 and table games
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