Customer Care Agent (Turkish Speaking)
Who are we?
We are a team of industry professionals with extensive experience in the online gambling. Oddsring.com is successfully operating in the market for more than 6 years and as we are developing and growing we are looking for new teammates to make us even stronger!
This time we are seeking a highly motivated, enthusiastic and customer-focused person to power our multinational and engaged customer care team. We have great work environment with a community of professionals where you can be yourself and advance your career and skills.
We will entrust you to
- Provide frontline support for Oddsring.com customers
- Deliver best-in-class customer service over the email and live chat
- Maintain high standard of customer service and customer satisfaction
- Assist the country manager in various marketing-related tasks
- Be a team player, and grow with the company
Your skills and experience
- EU citizenship or work permit
- Native Language Level of Turkish language and good command of English
- Excellent written and interpersonal communication skills, able to deliver information to our clients in an empathetic and concise manner
- Previous experience in the online gambling field and in customer service field would be beneficial
- Good computer literacy skills, especially in web-based applications
- Customer service focused and results oriented personality
- Self-motivation, proactivity and ability to learn quickly and work unsupervised
- Attractive remuneration package and performance based bonuses
- Work hours are flexible and will depend on the shift schedule agreed
- Gym membership
- Health insurance after probationary period
- Friendly, positive, professional and awesome team, informal environment with no bureaucracy
- Great office in the heart of Ta’Xbiex on the sunny island of Malta with great coffee and snacks
- Fun with PS4 and table games
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